What are your hours of delivery?
Delivery service is available. Extra charges may be assessed for
narrow time frames, high-rise buildings, long carries, or other labor
intensive deliveries. Holiday or after hour deliveries and pick ups
incur an additional charge.
Do you have a minimum order size for delivery?
No.
How much do you charge for delivery?
Delivery and installation during office hours cost $30.00 and up.
Specific time, long carries, difficult installations, rush, holiday, and
after-hours delivery/pick-up fees are additional.
Does your staff set up the equipment?
Aloha Event Services sets up and takes down all heavy equipment
(tents, lighting, cooking equipment, dance floors, etc.) Other items
(chairs, linens, tables, glassware, dishes) are set up and taken down by
the client. Tables and chairs can be set up for an additional fee.
What do we do with dishware before returning it?
Please scrape food from plates and rinse off. Please place dishware
into boxes and crates in which they were delivered. Please put glasses
in boxes lip side up.
What are your terms of payment and what forms of payment do you
accept?
Aloha Event Services requires a credit card to reserve the order,
and payment in full at time of delivery. We accept cash, checks, or
credit cards (Visa, Master Card, and American Express).
Can someone come to my house and tell me how many people will fit
in my yard?
Yes, absolutely. One of our staff members will come to your home and
make recommendations that provide you with choices for your event. We
charge $75.00 flat fee for this service. If you book with us the $75.00
will be credited to your order balance. Call us to set up an
appointment.
Do you rent tents?
Yes. A staff member can come to your home or business to help you
determine what will work for your event.